Important Information
Policies
To help make your stay at Radisson Hotel Montreal Airport in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies are aligned with full-service airport hotel standards.
- Check-In and Check-Out
Check-in typically begins in the afternoon, allowing time for room preparation following morning departures. Check-out is scheduled around midday. Early check-in or late check-out may be requested and is subject to availability on the day of arrival or departure.
- Identification & Age
A valid government-issued photo ID is required at check-in. The primary guest must meet the hotel’s minimum age requirement to register and assume responsibility for the room.
- Payment & Deposits
A credit card is generally required at check-in for payment verification and incidental charges. A pre-authorization or security deposit may be placed depending on the rate type, length of stay, and booking conditions.
- Pets Policy
Pets are accepted at Radisson Hotel Montreal Airport for an additional fee. Size or number restrictions may apply, while service animals are accommodated in accordance with local regulations.
- Parking Policy
On-site parking is available for guests at a daily rate. Long-stay parking options may be offered, making the hotel suitable for short trips or extended airport stays.
- Cancellation & Modification Policy
Cancellation terms vary by rate plan. Flexible rates allow changes or cancellations within a specified timeframe, while discounted or advance-purchase rates may be non-refundable. Guests are advised to review their confirmation details carefully.
- Airport Shuttle Service
A scheduled complimentary shuttle operates between the hotel and Montréal-Trudeau International Airport. Shuttle frequency and hours may vary, and advance confirmation is recommended.
- Smoking Policy
The hotel operates as a non-smoking property. Smoking is not permitted in guest rooms or indoor public areas, and designated outdoor areas may be available.
- Accessibility
Accessible rooms and public areas are available, including step-free access and adapted facilities. Guests with specific accessibility needs are encouraged to request details in advance to ensure appropriate arrangements.